At Village Behavioral Health, we strive to make the admissions experience one that is encouraging and helpful, one that instills a sense of hope. We are here to help you along every step of the way.
We are now providing COVID-19 rapid tests at our facility. These free tests are part of our ongoing effort to maintain a safe environment for our clients and staff while ensuring an efficient admissions process for adolescents who are entering treatment with us. If you have any questions about COVID-19 testing or other safety protocols at our facility, please contact us directly at your convenience.
Village Behavioral Health is a residential treatment center for teens ages 13-17 who are suffering from chemical dependence and certain co-occurring mental health concerns. Programming at our center is designed to help young people overcome their addictions through a series of customized, developmentally appropriate treatment modalities. To ensure that teens continue to make educational gains while attending treatment, our therapeutic services are coupled with a comprehensive academic program which can be tailored to the learning needs of each child in our care. Our staff consists of men and women with specialized training in the emotional and behavioral needs of teenagers who are battling addiction, and are committed to supporting children and families throughout the recovery process, starting with that first phone call to our center.
The First Step
Hope is just a phone call away.
When you are ready, you can call and speak to one of our helpful admissions counselors to begin the referral process, ask any questions you may have about programming at our center, and describe your concerns. Additionally, we offer an online referral form on our website so that you can submit referral information electronically.
What to Expect When You Call
When you call our admissions department, a staff member will gather pertinent information including the prospective patient’s mental health history, current substance abuse patterns, drug(s) of choice, and other information relevant to his or her well-being. Once a referral is received, our admissions director or assistant director will review it for determination, and benefits will be verified.
After admission has been approved, our staff will work with the referral source to schedule admittance, and this process will, in part, be dictated by the type of insurance the patient has. While it may seem daunting, rest assured that we will support you and your client or loved one throughout this process. At The Village, we strive for a 24-hour turnaround on referrals so that we can provide access to treatment as quickly as possible for the teens that meet our admissions criteria.
At The Village, we are here to help you find the best support for your child, and should it be determined that he or she may not be a fit for our program, we will provide you with a referral for resources to meet your child’s needs.
While we welcome referrals from parents and guardians, we also work with many different types of agencies to place teens in our center. The following is a list of some of the many types of individuals and organizations we typically receive referrals from:
- Hospital discharge planners
- Outpatient therapists
- Intensive outpatient program staff
- Department of Children’s Services staff
- Juvenile court probation officers
- Substance abuse programs
What to Expect During Admission
When a teen arrives at our center for admission, he or she will be guided to an intake room along with his or her family. There, they will complete any paperwork that is required and a drug screen will be provided if necessary. Once all the paperwork is finalized, the teen’s guardian will speak to a member of our nursing staff to discuss any medical concerns that may impact treatment, and to discuss medication consent if necessary.
At this time, the family and patient will give his or her belongings to the admissions staff to be inventoried, and if any belongings are not appropriate, they will be returned to the family via FedEx. Please be sure to consult the What to Bring list on our website to familiarize yourself with the items that are permitted at our center. After saying goodbye to family members, the teen will then be given a medical evaluation in our nursing department, after which, he or she will be escorted to his or her cabin.
While admission to The Village is always decided on a case-by-case basis, we do have a set of mandatory criteria to enter treatment at our center, including the following:
- Patients must be between the ages of 13 and 17 (and not turning 18 within 90 days of their admission date).
- Teens must have a diagnosis of a substance use disorder or mental illness to enroll.
- Adolescents authorized for residential treatment are those that present as a “high risk” to themselves and to others. Each referral’s behaviors are assessed to see if he or she meets the “high risk” behaviors set forth by the BHO (Behavioral Health Organization) guidelines as they do vary somewhat between each insurance company.
At this time we are unable to accept patients with fire-setting behaviors, an IQ below 70, active gang involvement, severe medical issues, and extreme sexual behaviors.
When a child in your life is battling an addiction or psychiatric disorder, know that you are not alone. The compassionate, experienced staff at The Village are here to help you navigate the admissions process, and find the best, most effective care for a teen in need.
To begin the referral process we encourage you to visit our online referral form, or call our admissions staff at (865) 424-4201. If you are unable to call, please begin our referral process and fax us your information at 865-970-1866.