Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Village Behavioral Health Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Village Behavioral Health Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


At Village Behavioral Health, we strive to make the admissions experience one that is encouraging and helpful, one that instills a sense of hope. We are here to help you along every step of the way.

About Us

Village Behavioral Health is a residential treatment center for teens ages 13-17 who are suffering from chemical dependence and certain co-occurring mental health concerns. Programming at our center is designed to help young people overcome their addictions through a series of customized, developmentally appropriate treatment modalities. To ensure that teens continue to make educational gains while attending treatment, our therapeutic services are coupled with a comprehensive academic program which can be tailored to the learning needs of each child in our care. Our staff consists of men and women with specialized training in the emotional and behavioral needs of teenagers who are battling addiction, and are committed to supporting children and families throughout the recovery process, starting with that first phone call to our center.

The First Step

Hope is just a phone call away.

When you are ready, you can call and speak to one of our helpful admissions counselors to begin the referral process, ask any questions you may have about programming at our center, and describe your concerns. Additionally, we offer an online referral form on our website so that you can submit referral information electronically.

What to Expect When You Call

When you call our admissions department, a staff member will gather pertinent information including the prospective patient’s mental health history, current substance abuse patterns, drug(s) of choice, and other information relevant to his or her well-being. Once a referral is received, our admissions director or assistant director will review it for determination, and benefits will be verified.

After admission has been approved, our staff will work with the referral source to schedule admittance, and this process will, in part, be dictated by the type of insurance the patient has. While it may seem daunting, rest assured that we will support you and your client or loved one throughout this process. At The Village, we strive for a 24-hour turnaround on referrals so that we can provide access to treatment as quickly as possible for the teens that meet our admissions criteria.

At The Village, we are here to help you find the best support for your child, and should it be determined that he or she may not be a fit for our program, we will provide you with a referral for resources to meet your child’s needs.

Referral Sources

While we welcome referrals from parents and guardians, we also work with many different types of agencies to place teens in our center. The following is a list of some of the many types of individuals and organizations we typically receive referrals from:

  • Hospital discharge planners
  • Outpatient therapists
  • Intensive outpatient program staff
  • Psychologists
  • Psychiatrists
  • Department of Children’s Services staff
  • Juvenile court probation officers
  • Substance abuse programs
  • Attorneys

What to Expect During Admission

When a teen arrives at our center for admission, he or she will be guided to an intake room along with his or her family. There, they will complete any paperwork that is required and a drug screen will be provided if necessary. Once all the paperwork is finalized, the teen’s guardian will speak to a member of our nursing staff to discuss any medical concerns that may impact treatment, and to discuss medication consent if necessary.

At this time, the family and patient will give his or her belongings to the admissions staff to be inventoried, and if any belongings are not appropriate, they will be returned to the family via FedEx. Please be sure to consult the What to Bring list on our website to familiarize yourself with the items that are permitted at our center. After saying goodbye to family members, the teen will then be given a medical evaluation in our nursing department, after which, he or she will be escorted to his or her cabin.

Admissions Criteria

While admission to The Village is always decided on a case-by-case basis, we do have a set of mandatory criteria to enter treatment at our center, including the following:

  • Patients must be between the ages of 13 and 17 (and not turning 18 within 90 days of their admission date).
  • Teens must have a diagnosis of a substance use disorder or mental illness to enroll.
  • Adolescents authorized for residential treatment are those that present as a “high risk” to themselves and to others.  Each referral’s behaviors are assessed to see if he or she meets the “high risk” behaviors set forth by the BHO (Behavioral Health Organization) guidelines as they do vary somewhat between each insurance company.

At this time we are unable to accept patients with fire-setting behaviors, an IQ below 70, active gang involvement, severe medical issues, and extreme sexual behaviors.

Start Now

When a child in your life is battling an addiction or psychiatric disorder, know that you are not alone. The compassionate, experienced staff at The Village are here to help you navigate the admissions process, and find the best, most effective care for a teen in need.

To begin the referral process we encourage you to visit our online referral form, or call our admissions staff at (865) 424-4201. If you are unable to call, please begin our referral process and fax us your information at 865-970-1866.

An Ideal Place to Heal

With a serene environment, individualized treatment plans, engaging activities, and top-of-the-line education for each adolescent, Village Behavioral Health sets itself apart as a treatment center that makes positive change in each child’s life.

Most Insurance Accepted. Call for Free Verification.
  • Aetna
  • Beacon Health Options
  • Blue Cross Blue Shield
  • Cigna
  • United Healthcare
  • and more...
Ready to take the next step?
An assessment is an important first step toward treatment of and recovery from addiction.

Looking to apply for one of our open positions?

Apply Here