Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Village Behavioral Health Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Village Behavioral Health Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Admissions Criteria

We accept adolescents ages 13-17 who have an IQ of 70 or above and a primary mental health and/or substance abuse diagnosis. Village Behavioral Health accepts most private insurance plans, as well as TennCare and North Carolina Medicaid. Village Behavioral Health will work with your insurance plan to maximize available benefits.

Residential Treatment

Residential Treatment at Village Behavioral Health is right for young adults who require more intensive treatment than is available from outpatient visits, but are not in the acute phase of a psychiatric illness which would require inpatient hospitalization.

Residential treatment is a “mid-step” between outpatient and inpatient treatment that is ideal for young persons with persistent psychiatric and/or emotional problems who are having difficulty functioning in their home or school environments.

Patients who are not appropriate for admission to Village Behavioral Health will be given referrals to other facilities which can better meet their needs.

Referrals to Village Behavioral Health may be made by inpatient facilities, MDs or other medical professionals, private practitioners, case managers, court service workers, social workers, school counselors and teachers, or concerned family members.


Typically a patient who meets the following criteria would benefit from Residential Treatment at Village Behavioral Health:

  • Has a DSM IV diagnosis with supporting evidence of severe and persistent symptoms
  • Is displaying disturbances in psychological functioning
  • Is engaging in persistent patterns of disruptive behavior
  • Is displaying disturbances in age-appropriate, adaptive functioning and social problem solving
  • Condition necessitates a 24-hour supervised setting due to risk of harm to self/others or de-compensation, but does not require continuous medical supervision, i.e. is not actively psychotic or severely disorganized, is not in an unstable medical condition which requires intensive medical management, is not actively homicidal or suicidal
  • Less restrictive setting would not provide enough stability, security, and/or structure for adequate treatment
  • Has cognitive capacity to actively participate in the therapeutic program provided at The Village. (Full scale IQ is greater than 70. Does not have primary diagnosis of mental retardation and/or developmental delays without psychiatric overlay or complications.)
  • Behaviors do not indicate requirement of private room accommodations
  • Does not have a severe organic brain disorder
  • Is not in need of chemical detoxification or intensive medical treatment due to chemical dependency
  • Current Residential milieu is appropriate and able to adequately manage resident’s behaviors and functioning level

Insurance & Referral Information

Village Behavioral Health is an in-network provider for Blue Cross Blue Shield, Aetna, Magellan Health Services, Value Options, Cigna, Mental Health Associates, Coventry, Prime Health Services and a Medicaid provider for Tennessee, North Carolina, and Washington, DC.

Referral information is received and reviewed by the Admissions office. A pre-placement interview may be conducted either telephonically or in person to obtain additional information regarding the client’s needs and to provide the client and family with information about The Village Program. Consideration for Residential Treatment is aided by the following documents:

  • Psychological evaluation/ testing
  • Social history
  • IEP/ Educational reports
  • Most recent physical exam
  • Other relevant clinical reports from past providers or treatment facilities

An Ideal Place to Heal

With a serene environment, individualized treatment plans, engaging activities, and top-of-the-line education for each adolescent, Village Behavioral Health sets itself apart as a treatment center that makes positive change in each child’s life.

Most Insurance Accepted. Call for Free Verification.
  • Aetna
  • Beacon Health Options
  • Blue Cross Blue Shield
  • Cigna
  • United Healthcare
  • and more...
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